Neo Ark Cradle

Full Version: Having concerns or complaints? Report it to us!
You're currently viewing a stripped down version of our content. View the full version with proper formatting.
This is a reminder to everyone that if there's someone violating the rules, or a member that seems to be causing problems and making others uncomfortable, you have a variety of ways to bring it to the staff's attention.

1) Report Post Button. You can see a \!/ button on the prosilver skin or a (!) button on the Rainbow/Black Pearl skins. Click this button to report any post you may find problematic, and we'll review your reports and act on the issue accordingly. You may report Private Messages in the same manner. Keep in mind we cannot read PMs as per our Private Message policy, but reporting that specific Private Message will make it known to the staff.

2) Send a Private Message to our Staff Members. You can find a list of the staff here and explain your problems to us. We'll then discuss it with the staff accordingly and deal with it.

3) Message us in IRC. There's always at least 1 staff member in IRC at all times. See Kitten's guide on how to use IRC here.

Bottom line is: We'll try to look out for problems and nip them in the bud, but we can't do anything about problems we don't know about! In the end, we're people just like you and aren't mind readers. Talking about problems behind our backs won't solve anything either and will just leave both sides frustrated and hurt. We do want this community to be enjoyable for people, so we'll need your help too in order to succeed! Do not hesitate to speak up if there's anything wrong.

If you have any comments or concerns about this procedure and announcements, please post in the thread or PM me or any of the staff. Thank you.