Neo Ark Cradle
Login Problems and Solution - Printable Version

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+--- Thread: Login Problems and Solution (/showthread.php?tid=4841)



Login Problems and Solution - Arynis - 06-01-2015

Hi everyone!

As I noted earlier, users may have problem logging in to the forum. Some can just fine with their old passwords, others can't login even after a password reset.

The cause behind this is a plugin converting your old phpBB password into MyBB's format, but it seems the plugin dun goofed for some reason and convert when it doesn't have to.

Shadowfang has looked into the matter. If your login stops working/doesn't work, please request a new password via Log In -> Forgot Your Password. If you don't see your password reset email, check your Spam folder. That should do it now and you'll be able to log in.

If anyone is still experiencing an issue, shoot us an email using the "Contact Us" link at the bottom of the forum page.