NAC User Satisfaction Survey 2011 - Results are in!
#1
Hey everyone!

First of all, I apologize it took so long to process the results. Between being busy with my own life, being busy with other adminly things, and having to manually go through the data one by one it took me longer than I wanted to. Guess that's one lesson for me; I'll need to organize this survey better at the end of this year to make it easier both for your guys and us as well! I've been told Surveymonkey is a good choice, but is anyone has any input on that matter, please share with us!

And now to the results. I got a total of 21 surveys from the memberbase (staff included), although one of the participants requested their survey not to be included in the results. (That's why you can see one of the lines blanked out in the image below.) I had to paraphrase some of the answers so I could fit them in the Excel cells, but I'll be quoting some of the comments further down below to which the staff will answer to. Also, two people provided a simple feedback comment instead of filling the survey, so I didn't count them towards the count total, but I still want to thank them for their comments!

Also, to clear things up, these surveys were filled in during January-early February, so some of the comments and concerns may be outdated or resolved by this point.

Well, here's the table. Click to enlarge.

[Image: SyP8js.gif]

The survey also asked what do you think about the idea of having a main site and a wiki. A main site will be definitely planned, as we only have a forum right now. The wiki idea got some mixed results, due to the existence of the Yu-Gi-Oh! Wikia. We could revisit the wiki issue later on when we have established a main site and stuff.

I gotta say though, it seems a lot of people seem to be interested in podcasts, although that was only an example and not specifically asking you guys wanted a podcast. Still, if there's demand for it, we could arrange them sometime in the future. <!-- sCookie Monster --><img src="{SMILIES_PATH}/NAC_Smiley_Pack_Default/cm.gif" alt="Cookie Monster" title="Cookie Monster" /><!-- sCookie Monster -->

Anyway, here are the results on the questions regarding the main site and the wiki. Click to enlarge.

[Image: 1eflBs.gif]

And on to the comments! They'll be quoted without names because it's the comments that matter, and I wouldn't want anyone to start a witch hunt in case anyone's opinion may seem unpopular. That's not the point here. There were no troll responses of any sort, and I appreciate the honesty and the feedback from everyone!

Once again, thanks for all the feedback! Hopefully we can repeat the survey at the end of this year in a more efficient manner.

Furthermore, if anyone has any comments and concerns, do say it! Also, if you addressed a concern but don't see it below and would like an answer to that, do let us know about that too!

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If you need to get in touch with me, please seek me out in the NAC Discord.

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NAC User Satisfaction Survey 2011 - Results are in! - by Arynis - 04-08-2012, 10:48 AM

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