06-03-2015, 10:32 AM
Took me a while to get back to everyone, but I've replied to every email inquiring about login issues so far. A few notes:
Please include your account name when sending about login issues. If I have to rely on the email you sent the inquiry for me and it's not in the database, you're out of luck.
Please request the inquiry from the email address associated with your account! I may not be able to provide assistance if you don't. I'd like to believe everyone, but unfortunately such scenarios are easily abused on paper, and security matters come first. This isn't because I don't trust or believe you, but because I want to ensure the account is given back to its actual owner.
Thank you for understanding. If anyone else is still having problems, do not hesitate to contact us.
Please include your account name when sending about login issues. If I have to rely on the email you sent the inquiry for me and it's not in the database, you're out of luck.
Please request the inquiry from the email address associated with your account! I may not be able to provide assistance if you don't. I'd like to believe everyone, but unfortunately such scenarios are easily abused on paper, and security matters come first. This isn't because I don't trust or believe you, but because I want to ensure the account is given back to its actual owner.
Thank you for understanding. If anyone else is still having problems, do not hesitate to contact us.
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